Privacy Policy for Refresh Carpet Cleaning

Effective Date: 13/01/2026

Emerald Shine Cleaning (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.refreshcarpetcleaning.ie or use our services.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and address.
  • Service Details: Information related to cleaning appointments, preferences, and feedback.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
  1. How We Use Your Information

We use your information to:

  • Provide and manage our cleaning services.
  • Respond to inquiries and provide customer support.
  • Improve our website and services.
  • Send updates, promotions, or service-related communications (you may opt out at any time).
  1. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted service providers who assist in operating our website or delivering services.
  • Legal authorities, if required by law or to protect our rights.
  1. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss.

  1. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Object to or restrict processing.
  • Withdraw consent at any time.

To exercise these rights, please contact us at grant@refreshcarpetcleaning.ie

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Refresh Carpet Cleaning
Email: grant@refreshcarpetcleaning.ie
Phone: 089 200 8715
Website: www.refreshcarpetcleaning.ie